The difference in working with us is evident from the first handshake. This difference is continually cultivated and rooted in our foundation of impeccable customer service, inspired expertise, and unmatched system flexibility to make our partnership in improving your accounts receivable just that, a partnership.
We want to build a long-term relationship with you, beginning with the highest levels of service and consistency. While all members of our team will be immersed in supporting your business, you will have a designated customer service representative as your single point of contact with us.
Our staff is comprised of the most knowledgeable and professional recovery agents and support personnel. Our low rate of turnover and high retention of staff is unmatched in the industry, allowing for continual training and meaningful employee development.
We all work tirelessly to exceed expectations regardless of task, requirement, or request. And as your partner, we welcome two-way information sharing and will conduct training seminars for your team on the many aspects of the collections process, including technique, the Third Party Process, and regulations and rules.
With us, you will have full access to monitoring and auditing any aspect of our process on our web-based application, where you will be able to place, receive, and view accounts securely at any time or location. We will customize any report to your specifications and custom-program any request within a minimal timeframe for your convenience.