D&S offers a comprehensive, secure, and collaborative recovery program from invoice to cash. From the moment an invoice is created, D&S initiates our teams, processes, and technology to remove potential obstacles, ensuring timely payments, mitigating issues, and optimal customer service.
D&S Global Invoice-to-Cash
Reporting and Analytics
Providing transparency in our processes and procedures puts our clients at ease. Additionally, our reporting and analytics are provided through timely meetings and reports for full transparency of the invoice-to-cash process. Together, this gives us the ability to direct future efforts to realize maximum results.
Drawing from our expansive global pool of employees, an experienced and committed team of professional agents will be assigned to your portfolio. Our agents are chosen for ability, language skills, cultural understanding, and customer care.
- Credit Holds
- Order releases
- A/P billing portals
- Customer master updates
Transaction and Payment Processing
- Financial reconciliation
- Invoicing and invoice presentation
- Invoice dispute resolution and research
- Cash applications and research
- Order entry, issuing, and payment services
- Software and hardware support and integration
- Customized reporting and analytics
- Call recording and auditing
- Customized programming and automation