We Challenged the Industry
Every client has a unique challenge.
In 1997, D&S set out to challenge the financial services industry. Traditional attitudes were archaic, slow, and ineffective, with the customer as an afterthought.
To evolve, D&S habitually adopts cutting-edge technology, hires the best people, and formulates tailored, effective processes, to exceed clients’ needs and place the customer at the forefront of everything.
Through trust from our clients, our proven results, and our technological capabilities, D&S has expanded globally, servicing projects in 170 countries, with physical and satellite offices strategically mapped to maximize performance and results.
D&S’ customized solutions are crafted to specifically solve the unique challenge.
The Customer Experience
Service
D&S maximizes customer experience through impeccable attention to service.
Client Partnership
Only through partnership may D&S understand and share the importance of service and attention to the clients’ most important asset: the customer.
Commitment
Our commitment to customer experience, results, and performance is unparalleled. To exceed expectations, D&S continually develops resources and fosters knowledge through research and education.
A Truly Global Company
D&S is truly a global company, with physical and satellite locations strategically mapped and technologically connected, maximizing results and performance, and addressing languages, cultures, and time zones.
What Makes D&S Unlike Any Other
- Minimal staff attrition
- Experience in all industries
- Unique organization model
- Innovative recovery model
Read More - D&S Inventory Management and Call Structure
- Continual staff training and education
- Sharing of Best Practices with clients, including onsite training